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My Promise To New Team Members

My Promise To New Team Members
By Xavier van Leeuwe • Issue #46 • View online

I like to closely follow Rafat Ali, founder of Skift calls itself a ‘boutique media company’ which sounds nicer than 'we work in the niche of travel’. This week I came across this great promise to their colleagues. 
I found myself wondering. What can I promise my colleagues? Well, it does not differ very much from Skift. We are both trying to create an immersive and fun working and learning environment. But most of us are family people too, so we actively work to encourage a healthy work-life balance. To build a humane company that wants the best out of people in the hours they give to the company, and build a balanced life outside of it.
When it comes to work my experience is that medicore people want to work with mediocre people. They do not like colleagues that are too demanding. But great people want to work with great people. They help to get things done, they inspire to reach further. 
So my promise is that great people can develop themselves with other great people in one of the smartest and most customer friendly business teams on the planet. 
On top of this promise my hiring philosophy is simple:
1. I prefer people from outside the media industry to teach us stuff we don’t know
2. A new team member has to be better than me (add something I can’t)

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Xavier van Leeuwe

This newsletter is about passing on what I found compelling on customer experience, employee engagement or data. I wrote The Relationship Economy. My second book Mensenwerk is due April 2020. I work at See more or subscribe at

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