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Xavier's Newsletter - Issue No. 42

Xavier's Newsletter - Issue No. 42
By Xavier van Leeuwe • Issue #42 • View online

The Difficulty Of Driving Subscriptions Through Apple News
Empowering Employees with Customer Insights
How BI Can Help Shape Customer Experience
Metrics That Mask Momentum For Customer Experience
Add Emotion To Customer Experience
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Xavier van Leeuwe

This newsletter is about passing on what I found compelling on customer experience, employee engagement or data. I wrote The Relationship Economy. My second book Mensenwerk is due April 2020. I work at See more or subscribe at

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