Xavier's Newsletter- Issue No. 8

Today some insights on data - how to predict which sales rep you should hire - and on customer experi
Xavier's Newsletter- Issue No. 8
By Xavier van Leeuwe • Issue #8 • View online
Today some insights on data - how to predict which sales rep you should hire - and on customer experience - how messaging apps are growing in the world of service. 
And a look at some exciting trends in the digital and paper world, where paper is ever more expensive but digital does not always win…

Data
FT Data Chief Puts Engagement Over Subscription Numbers
Hello EU-US Privacy Shield
Google's User Data
Traffic Down? Ad Revenue Up!
Customer Experience
Do Your Customer Experience KPIs Include The Impact Of Employees?
Voicemail Connects CNN And WashPost To Their Audiences
2016 Recommended Books for User Experience
Login Design
Digital And Paper
The Surprising Value of a Mobile User
Newsprint Price Talks In Germany To Continue
35 Percent More ePaper Subscriptions in Germany
Guardian Shows Digital Risks
Strong Quarter For New York Times
Advertising
Test: Advertising Works In ePapers
The Economist Experiments With Attention Based Ads
Absolute Radio Uses Log-Ins For Targeting
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Xavier van Leeuwe

This is a weekly newsletter of what I thought interesting in data, customer experience and news. I work at nrc.nl. See more or subscribe at www.changemediaforgood.com.

Carefully curated by Xavier van Leeuwe with Revue. If you were forwarded this newsletter and you like it, you can subscribe here. If you don't want these updates anymore, please unsubscribe here.