Xavier's Newsletter No. 16. Happy Customer More Important Than Revenue đź’°

Lots of new stuff I've been reading this week on customer experience, data, ad blocking and distribut
Xavier's Newsletter No. 16. Happy Customer More Important Than Revenue đź’°
By Xavier van Leeuwe • Issue #16 • View online
Lots of new stuff I’ve been reading this week on customer experience, data, ad blocking and distributed platforms.

Customer Experience
Satisfied Customer More Important To Marketers Than Revenue Or Acquisition
Inside Look At CX Strategy Of Mercedes
Data
The Top 100 Big Data Experts
How Newsrooms Are Using Analytics to Grow Readership
What Predictive Analytics Can Really Do For Sales
Why I Love Small Data
How Cities Score
The Rise Of Adblocking
Here’s How Oversized Web Ads Are Encouraging Ad Blocking
The Atlantic Runs On Sponsored Content
Distributed Platforms
Medium Wants to Be A Platform
Facebook Still Younger Than Snapchat, Instagram
The Real 'Instant'
Did you enjoy this issue?
Xavier van Leeuwe

This is a weekly newsletter of what I thought interesting in data, customer experience and news. I work at nrc.nl. See more or subscribe at www.changemediaforgood.com.

Tweet     Share
Carefully curated by Xavier van Leeuwe with Revue. If you were forwarded this newsletter and you like it, you can subscribe here. If you don't want these updates anymore, please unsubscribe here.