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Xavier's Newsletter No. 18

Yeah! Friday again. Have a good one.
Xavier's Newsletter No. 18
By Xavier van Leeuwe • Issue #18 • View online
Yeah! Friday again. Have a good one.

What Hotels Can Teach Us
 What Helps Readers Connect With A Story?
Facebook Messenger Prepares In-Store Purchase
New Job Description: The E-commerce Editor
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Xavier van Leeuwe

This newsletter is about passing on what I found compelling on customer experience, employee engagement or data. I wrote The Relationship Economy. My second book Mensenwerk is due April 2020. I work at See more or subscribe at

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